Privacy Policy

CellarMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address, username, and password.
• Profile Information: You may provide additional information such as your name, profile picture, and wine preferences.
• Wine Collection Data: Information about wines you add to your collection, including photos, ratings, tasting notes, and consumption history.
• Subscription Information: If you purchase a premium subscription, we collect transaction information (processed securely through Apple's App Store or our payment processors).
• Communications: When you contact us or use our AI wine sommelier chat feature, we collect the content of your messages.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Features you use, actions you take, time and frequency of use, and app performance data.
• Location Data: With your permission, we may collect location data to provide location-based wine recommendations.
• Camera Access: With your permission, we access your camera to scan wine labels and add wines to your collection.

1.3 Information from Third Parties

• Social Media: If you choose to link your social media accounts, we may receive information from those platforms.
• Wine Partners: We may receive wine availability and pricing information from our partner retailers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Provide personalized wine recommendations and AI sommelier services
• Match wines from partner retailers to your preferences
• Send push notifications about wine matches (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers that help us operate our Service:

• Supabase: Database and authentication services
• OpenAI: AI-powered wine recommendations and chat features
• RevenueCat: Subscription management
• Railway: Application hosting
• Apple: App distribution and payment processing

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

If we merge with or are acquired by another company, your information may be transferred to the new owners.

3.4 Aggregated Information

We may share aggregated, anonymized information that cannot identify you personally.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL
• Secure storage of passwords using industry-standard hashing
• Regular security audits and updates
• Limited access to personal information by employees
• Row-level security in our databases

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and personal information at any time by contacting us at hello@cellarmate.ai.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information through your account settings in the app.

6.2 Push Notifications

You can opt-out of push notifications through your device settings or in the app's notification preferences.

6.3 Location Services

You can disable location services for the app through your device settings.

6.4 Camera Access

You can revoke camera permissions through your device settings.

6.5 Data Deletion

You can request deletion of your account and associated data by contacting us.

6.6 Data Portability

You can request a copy of your data in a commonly used format.

7. Children's Privacy

Our Service is not intended for users under 21 years of age (or the legal drinking age in your jurisdiction). We do not knowingly collect personal information from individuals under this age. If we become aware that we have collected personal information from someone under the legal drinking age, we will delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

10. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: hello@cellarmate.ai
• Website: https://cellarmate.ai
• Address: CellarMate, Inc.
  959 Dell Ave SE
  Smyrna, GA 30080

14. Data Protection Officer

For privacy-related inquiries, you can also contact our Data Protection Officer at:

• Email: hello@cellarmate.ai