Contact Us

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Get in Touch

We're here to help!

Have questions about CellarMate? Need assistance with your account? We'd love to hear from you.

Response Time

We typically respond within 24 business hours

Support Hours

Monday - Friday
9:00 AM - 5:00 PM EST

We typically respond within 24 business hours

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All inquiries are handled through this secure contact form to ensure we can properly track and respond to your request.

Frequently Asked Questions

How do I reset my password?

Click on "Forgot Password" on the login page and follow the instructions sent to your email.

How do I upgrade to Premium?

You can upgrade directly from the mobile app in Settings > Subscription.

Can I export my wine collection?

Yes! Premium users can export their collection in CSV format from the app.

Is my data secure?

Absolutely. We use industry-standard encryption and never share your personal information.